Clocking In at a Terminal Using Code or Fingerprint
Stämplingsterminaler · Steg-för-steg-guide
Modul: Timeclockmodul
Tillvalsmodul: Timeclockmodul
För medarbetare och administratörer som förbereder terminalåtkomst
Uppdaterad 2026-11-12 10:50
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Brief Answer
Prepare the correct identification method and terminal access for the employee. For fingerprint use, the identification must be registered first. The employee then follows the clocking flow for the relevant terminal and checks the confirmation. Identification itself is not proof that working time has been recorded.
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Before You Begin
Determine which terminal and identification method are used at the workplace. A tablet showing the Webstamp web terminal and an older physical clocking terminal may not follow the same flow. For older terminals, the person responsible for the equipment must check the model and software version before changing an identification method.
The Timeclock Module is required for terminal functions. The employee must have a valid employment contract, the correct work assignment, and access to the terminal to be used. Follow your organisation's procedures for information and handling of fingerprint data before any registration is started.
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Keep a working method to register time
Do not change a profile or remove a registered method on a whim when identification fails. This might prevent the employee from clocking in. First check which method the current terminal supports and how working time should be reported until the issue is resolved.
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Prepare Employee Access
1Select Terminal ProfileOpen the employee's Additional Information page and select the correct Terminal Profile. #### Further Details - The profile name does not guarantee how it functions. On the Terminal Profiles page, you can check whether the profile uses Employment Number, Card Number/Code, Require Fingerprint (without verification), or Fingerprint/RFID. Choose a profile that suits the equipment and working methods you have decided upon. - In Webstamp, Fingerprint/RFID means that a registered data must be recognised by the reader. Codes are then denied even if Employment Number or Card Number/Code are also selected. A code is therefore not automatically a fallback when the reader does not work. - Require Fingerprint (without verification) is a different working method. In Webstamp, the code identifies the employee, then a reading is needed that is not compared with the employee's stored fingerprint. An RFID scan can also complete this step. For an older physical terminal, support must be checked for that specific model and its software version; the web terminal's behaviour does not prove what the older device does. - When the Standard Profile is changed, existing employees with an explicit profile selection do not automatically change profiles. However, an older terminal can use the current standard profile for an employee without their own profile choice. Therefore, check the saved connection on the employee, not just which profile is standard. - Also check Save Geoposition in the terminal profile when using Webstamp online. With Never, no position is requested; with Yes if possible, clocking proceeds even if the position cannot be obtained. With Mandatory, clocking is rejected without a position. Mandatory if code is intended to require position for employment number or card number/code, but in the current version, fingerprint and RFID clocking is also rejected without position. A valid fingerprint alone does not bypass this location requirement. - If the browser shows Geoposition mandatory, enable location in your browser, clocking has been rejected and no time registration or passage has been saved. Check the browser's location permission and if the position can be obtained before troubleshooting the code or reader. If permission is denied, browser support is missing, fetching fails, or takes too long, it counts as missing position. This profile setting is not used to collect or require position when clocking on an older physical terminal or for queued offline clockings. - Choose Save when profile selection and other employee settings are complete. Reopen the page and verify the choice before troubleshooting the terminal, so you know the setting has really been saved.
2Select Permitted TerminalsUnder Valid Clocking Terminals, tick the terminal where the employee is to register time and save the page. #### Further Details - The correct terminal profile is not enough if the employee lacks access to the terminal that will be used. Check the terminal's name and location, especially when multiple units have similar names. - Show All displays more of the terminals you have permission to select. It does not select terminals for you. When you untick Show All, rows are hidden, but already selected terminals are not forbidden by that. Untick the relevant terminal and save if you want to remove that assignment. - Check Usage Area on the Terminals page. For an older physical terminal, Registration at Passage records passages but not working time. Time Registration and Time and Passage Registration are the options recording working time there. Webstamp works differently: even the passage option creates a time registration and a passage in the current version. - Active determines among other things if the terminal is offered during employee assignment, but unticking does not in itself block a terminal already assigned and accessible. Therefore, do not rely on Active as proof that an employee has lost access. - Reading Allowed controls normal registration of new identification data, not whether an already functioning identity may clock in. Check this setting when a fingerprint is to be registered, but do not change it as a general action against a clocking error.
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When a Code or Employment Number is Used
1Identify Yourself and Select DirectionIn the Webstamp web terminal, enter your number or code, verify the name, and choose IN when starting or OUT when finishing. If you use an older physical terminal, follow the instructions for that model. > [!WARNING] > Check before selecting direction > In Webstamp, the clocking is saved immediately when no further choice is needed. There may not always be a final save step. Therefore, verify the name and what you are registering before proceeding. #### Further Details - Use the identification method prepared for you. In Webstamp, Unknown code. means the number does not match an active employee. Authentication with code not allowed means the code method is denied instead. Ask the supervisor to check the reason before changing any codes. An older terminal may show different error messages. - When the terminal displays a deviation code, choose the one describing why the clocking differs from the schedule. The code can affect calculation and approval; do not select it just to bypass the screen. - Check the confirmation and current status before leaving. If a clocking seems missing, inform the supervisor and avoid repeated registrations that could create duplicates. - If the terminal shows a name other than your own, cancel without choosing IN or OUT. The administrator then needs to check which number or code is linked to each employee.
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When Fingerprint is Used
1Add Identification MethodOpen Add Identification Method » on the employee's Additional Information page. Tick the fingers or method to be used, choose OK, then Save on the employee page. #### Further Details - The dialog shows supported methods not yet assigned to the employee. Only select the methods you intend to use. Having multiple fingers available does not mean you must add them all. - OK adds the selections to the form and closes the dialog. The connection is saved only when you then choose Save on the employee page. Cancel or the dialog's close icon closes it without adding methods. - Registered shows whether the identification data itself has been recorded. A finger in the list but not registered is therefore not ready to be used for fingerprint identification. Default selects one of the assigned methods as standard; it does not register it for the employee. - If a finger needs to be reread, the Reread Fingerprint function removes the saved registration on Save but keeps the method binding. Remove from List instead removes the binding when the page is saved. The actions have different consequences and should not be used interchangeably for troubleshooting.
2Register the IdentificationUse a terminal where registration is allowed and follow the instructions for the method added to the employee. #### Further Details - In Webstamp, a connected, compatible reader and a method without registered data must be present. When fingerprint registration opens, the instructions require reading the same finger four times. Choose OK, place and lift the requested finger, and follow the number of remaining readings. The count of four applies to this web flow, not automatically to all older terminal models. - An older physical terminal may have a different registration sequence. Follow the instructions for that model together with the person responsible for the terminals. Check how many readings are needed and how completed registration is confirmed before the employee starts using the method. - When Webstamp has completed registration, it displays You are now registered and the terminal returns to identification. This confirms the registration, not that working time has started to be recorded. The employee must then identify and clock as usual. - If a reader is missing, the method is already registered, or the terminal does not allow registration, the administrator must investigate the cause. Choose Cancel in Webstamp if registration should not continue. Then check Registered on the employee page, and do not restart with reset or removal without first knowing what has been saved.
3Clocking with the ReaderIn Webstamp, place the registered finger on the reader, verify your name, then select IN or OUT plus any deviation code. For an older physical terminal, follow the model's instruction for identification and clocking. #### Further Details - If identification fails, check reader, registration status, terminal profile, and permitted terminal. Do not switch to someone else's code and do not assume a code works as a fallback if the profile requires fingerprint. - After a network outage, the administrator should check real registrations on the Clockings and Balances page. The Offline Clockings page helps find received offline registrations, but does not show what remains locally on the terminal. - When the reader recognises your registered finger, it has identified you, but this does not confirm that the correct work assignment or deviation code was chosen. Therefore, also check your work and daily results selections. A reader step without identity control should not be confused with your finger having been recognised. - Read the terminal's entire confirmation before leaving. In Webstamp, Clocking saved offline only means the registration exists in the web browser. A clocking rejected during transfer can disappear from the queue without warning. Offline support for older physical terminals must be checked for the specific model; do not assume the transfer works the same as in Webstamp.
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Check the Result
The administrator opens the employee's Clockings and Balances and compares the clock-in and clock-out with actual work, terminal, and any deviation. After a network outage, also verify that offline records have reached Timeplan.
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Frequently Asked Questions
1Why Does Employment Number Work but Not Card Number?The methods have different profile conditions. Verify that the card number is registered and the terminal profile allows card identification on the selected terminal.
2Why Can't I Register Fingerprints?Check that the terminal has a working reader, Reading Allowed is selected, and the correct identification method is present on the employee. Normal clocking and registration have different conditions.