Choose the Right Browser for Timeplan
Choose your browser based on which Timeplan interface and platform you are using. Chrome is recommended for all three parts of Timeplan's browser list, but the other options differ between the administration, the Timeplan app, and Timeclock stamping.
Timeplan specifies a recommended browser and additional browsers for each of the three interfaces. Start by checking which interface you are using, then follow the details for the correct platform.
For administration, Timeplan recommends Chrome. The list also includes Edge, Safari on Mac, and Firefox.
For the Timeplan app, Timeplan recommends Chrome on iOS and Android. The list also includes Safari on iOS and Firefox on iOS and Android.
For Timeclock stamping, Timeplan recommends Chrome on iOS and Android. The list also includes Safari on iOS and Firefox on iOS and Android.
That a browser can open Timeplan's login page does not mean it is included in the list for another Timeplan interface or platform.
The browser list does not specify version numbers. Therefore, keep your chosen browser updated according to the browser supplier's instructions.
The links below provide the suppliers’ update assistance. They do not extend Timeplan's list with additional browsers or platforms.
Safari is updated alongside Apple's operating system.
Check the browser name and version, which Timeplan interface and platform you are using, the Timeplan address, the time, and the exact error message. This information makes it easier to narrow down the issue without confusing browser lists for different interfaces.
If the issue could be caused by locally stored data in the browser, you can read Clear cache and delete cookies.